Please check below to see if we have already answered your question. If your question is not answered below, we will do our best to get back to you as soon as we can. We do get large amounts of customer service inquires. To help answer some of our frequently asked questions, please see our list below!
ORDER STATUS:
Before inquiring about an order Please be sure to check our website for shipping times. Most of our products have the shipping times listed in the product descriptions. If your product has not arrived by the posted shipping time please email us at babysocutedesigns@yahoo.com. Please include your Order Number and the item that you have not received.
FAQ'S
Where is my order? How long does it take?
Most of the items on our website are hand made. Please check the estimated turn around time stated on the product page as these are pretty accurate. Most orders take approximately 2-3 weeks to complete. If your order is running longer than the estimated time, we will be happy to look into it for you.
I would like my order rushed. Is that possible?
Yes! Send us an email to babysocutedesigns@yahoo.com. Let us know when you need it by, and if it is possible we will get back to you with and an estimated delivery date.
Do you ship internationally?
We do ship international! All countries outside of the
Do you accept exchanges or returns?
Please see our Customer Service page for our return/exchange policy.
Can I customize the block sets to match any nursery decor?
Yes! Our artists can do amazing things! We can access pictures of many popular bedding lines or we can reference your own photos or fabric swatches. You can send photos to babysocutedesigns@yahoo.com. Under our product listings, is a listing for a customized block set. You can purchase from the product listing for a customized block set that you don't see on our website. The product listing for a customized block set is under the catagory "Custom Themes". You can also email us through our Contact Page to request a custom order.